Change The Account Owner

While the Account Owner is initially the one to set up your church's Nucleus 2 account, sometimes that's their only role: to initially set up the account. In those cases, you may wish to update the Account Owner to someone else. In other cases, the Account Owner has moved one and you need someone to replace them in your Nucleus 2 Account.

Whatever the case, here's how to update the Account Owner:

How to change the Account Owner

1. Add the person replacing you as a Level 2 Admin to all products you're subscribed to. Click here to learn how to add a new admin.

Note:

• Make sure they verify their email address. We cannot switch Account Ownership to someone who has an unverified email address.

2. Send us a message to hello@nucleus.church and request that we swap the current Account Owner with the new one.

Note:

• Please ensure that the current Account Owner sends us this message.

3. Edit any admin permissions on the old Account Owner if needed, including revoking access completely to everything if needed. Click here to learn how to manage an admin's permission levels.