Roll Out Nucleus To Your Congregation

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Create A Flow To Promote People Creating Accounts

Now that you've tested everything, and your Next Steps Launcher is set up and ready to go, set up a Connect With Us Flow.

Creating this Flow will allow your church members to easily fill in their information and create an account. This allows church members the capacity to manage their Nucleus submissions, as well as keep their contact information up to date with your church.

Note: At the end of any Flow (custom flow, SmartFlow, or Access Request Flow in the PrayerHub, etc.), people will be prompted to enter their email and a password to create and account / sign in. This ensures everyone has the best experience. This way, Admins have their people database filled out and correct, and people create an account they can use to more easily pre-populate their information as they take next steps in the future. Having an account also allows them to gain access to see your church's prayers on your Prayer Wall, located in the Prayer Hub.

To create your "Connect With Us" Flow, login to your account. Access your Flows, and click the + Add New button.

Type in the name of the card. Then click Create Flow. Then click Manage

Next choose the S tart Your Flow From Scratch option, and click the Continue button beside it.

Now, you'll want to add to Steps:

1. An Information Step. This is where you can explain who your church is and how filling out this Flow allows the person to keep their account and information up to date with your church.
2. A Smart Contact Step. Smart Contact will require the person enter whichever contact information you toggle on before submitting the Flow as completed. (By default, name and email address will always be required, but you can toggle on a phone number and mailing address as well.)

Be sure you encourage people to add a password at the end of the Flow. Doing so will help people complete the process of creating their personal My Nucleus account. This ensures any submissions will show up accurately for both you in your Church Account and them in their My Nucleus account.

Once your Flow is created, remember to:

1. Save all changes, and then Publish your Flow.
2. Then, go to your Next Steps here. Click the + Add New button to add your Flow to your Launcher. Type in the name, and choose the Nucleus Flows option.
3. Save to create the item in your Launcher. Then, click the Manage button beside your new Launcher item. This will allow you to select your "Connect With Us" Flow as the one that will appear when someone clicks this item in your Launcher.

And remember to scroll to the bottom of the page to save your Flow selection 😊

If you don't want to create a "Connect With Us" Flow (or you're not subscribed to Nucleus Flows), another great option for encouraging people to create their own My Nucleus accounts is by having them request access to the Prayer Wall. These requests require the person to submit their information (name and email), which creates an account so they can later login and view your church's Prayer Wall.

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Confirm All Admins Are Invited & Assigned

Now that you have Flows set up ready to be sent out or announced to your congregation, you'll want to ensure you have the admin permissions set up correctly for your staff and volunteers to access areas of your Nucleus account as needed and appropriate.

If you haven't had the chance to complete this yet, you can follow our step-by-step guide here.

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Develop Your Communication Strategy (& Make It Fun!) 

Communicating clearly (and in a friendly manner!) with your church will be crucial for them to successfully adopt using a new system. Again, not only is this beneficial for them, but also for you to grow your People database, regardless of whether you’re using Nucleus People + Messages or not.

Because adopting a new system and embracing change can be daunting, make it into a fun experience for your church! We suggest creating some sort of contest that incentivizes people to interact with your Next Steps Launcher and to create a personal My Nucleus account.

How would people enter the contest? Simply by creating their personal My Nucleus account. They can do this through the ways discussed above here. If, by the end of the deadline, their name is found in your People database, then they’ll be entered into a draw to win the contest!

Step 1: Think of a prize that will appeal to the majority of your congregation.

This could be a gift card to a local business or favorite restaurant in your area. Or this could also be a fun physical gift. Just be sure that whatever it is, it’s desirable enough to prompt action.

Also, whatever the prize is, be sure you have the means to mail it, as some people might enter who don’t physically attend your church.

Step 2: Create a deadline for people to enter.

Obviously you can’t expect everyone to hop on board right away. Neither can you continue announcing the contest till Kingdom come.

Below, we have email templates along with an in-person announcement script you can use over the course of 3 weeks, so that by the fourth week, you can announce the winner.

Step 3: Communicate with your church.

• Introduce Nucleus to your church.
• Announce the contest (how to enter, what the prize is, what the deadline is, etc.)
• Continue promoting Nucleus and the contest until the deadline.
• Announce the winner.

At the end of the day, as long as you have a plan, communicate clearly, and make it fun, rolling out Nucleus to your church should be a success!

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Write & Plan Your Email Sequence

Once you’ve decided on a prize, you can begin announcing the contest and introducing Nucleus to your church through emails.

Below are email templates you can use for Week 1, Week 2, and Week 3, with Week 4 being when you announce the winner. Feel free to copy the script and make some minor adjustments where necessary.

Week 1: Introducing Nucleus, Our New Online Church System! 🎉

“Hey {{ firstName | there }}!

Brady from Hope Church here 👋 

We’re so excited to introduce Nucleus, our new online church system! It’s super safe and secure, and is such an easy platform to navigate and use.

With Nucleus, you can:
- submit prayer requests
- see and pray for publicly shared prayers
- give tithes and offerings online
- sign up for events and activities throughout the year
- see and manage all of your submissions and giving history

Pretty powerful stuff if you ask me! 😎

We’re SO excited about it, in fact, we’re announcing a contest for anyone who tests it out! The prize? A $50 gift card to In-N-Out Burger 🍔 🤤

And all you need to do is enter an email address and create a password to create an account in Nucleus’ system. That’s it! This will send in a request to our team to grant you access to view our digital Prayer Wall, where any publicly shared prayer requests will appear. Once granted access, you can visit the Prayer Wall at any time to pray for members of our church community.

So what are you waiting for? Click here to enter the contest. [Insert a link to your Prayer Hub.]

Simply select View Prayer Wall (Sign In) to get the ball rolling, and then follow the prompts on the screen.

Talk soon,

Brady Shearer
Hope Church

P.S. If you have any questions or need any help submitting your details, just respond to this email and someone from our team will help you out as soon as they can.”

Note: If you need guidance on how to find the trigger link to directly take you to your Prayer Hub (for the above email), click here. 

Week 2: Have You Entered The Contest Yet? 👀

“Hey {{ firstName | there }}!

It’s me again, Brady, from Hope Church 👋

Have you heard of the contest our church is running? You could win a $50 gift card to In-N-Out Burger 🍔

And all you need to do is enter your email address and create a password, by requesting access to our church’s digital Prayer Wall. It’s super easy!

Click here to enter the contest. [Insert a link to your Prayer Hub.]

Simply click View Prayer Wall (Sign In) to get the ball rolling, and then follow the prompts on the screen.

Once you request access, your name will be entered into a draw for the gift card.

The name will be announced on Sunday, September 18th, so be sure to come to church that day 😉

Talk soon,

Brady Shearer
Hope Church

P.S. If you have any questions or need any help submitting your details, just respond to this email and someone from our team will help you out as soon as they can.”

Week 3: Tick-Tock! Only One Week Left! ⏰

“Hey {{ firstName | there }}!

It’s your last week to enter our church’s contest 😱

Want to enter your name in the draw? It’s simple.

Recently, we introduced a new online next steps platform to our church. It’s called Nucleus. If you’ve been to our website recently, you may have noticed the Next Steps Launcher button in the corner. There, you’ll find a host of ways you can take next steps with our church.

One of those next steps is praying for others in our church. Any prayer request that’s submitted to us with permission to share with the church will exist in our digital Prayer Wall that lives right there in the Next Steps Launcher. But to gain access to view our church’s Prayer Wall, you need to request access.

How you do that is simple! Just submit your email address and create a password, tell us a little bit about yourself, and not only will we grant you access to the Prayer Wall, but we’ll also enter your name to win that In-N-Out gift card 😎

Click here to enter the contest. [Insert a link to your Prayer Hub.]

Simply click View Prayer Wall (Sign In) to get the ball rolling, and then follow the prompts on the screen.We’ll be announcing the winner at church next week, so be sure to come to church that day 😉

Talk soon,

Brady Shearer
Hope Church

P.S. If you have any questions or need any help submitting your details, just respond to this email and someone from our team will help you out as soon as they can.”

Week 4: Did You Miss The Contest? Cheer Up! 🥲

“Hey {{ firstName | there }}!

If you didn’t make it into our contest, it’s okay! You know what you still can do? Visit our church’s Next Steps Launcher! 😮

It’s easy. Just go to our church’s website and click the button that appears in the bottom corner.

Go to my church’s website. [Insert your church’s website URL]

There, you can explore our church’s new next steps platform. You can submit prayer requests, view publicly shared prayer requests, donate online, sign up for events, and more!

And it works even better when you have your own My Nucleus account because you can add your own profile details, save payment methods, and see your past submissions (and giving history!).

First: You’ll want to create your account. The best way to do that is to request access to view our church’s digital Prayer Wall.

Click here to view my church’s digital Prayer Wall. [Insert a link to your Prayer Hub.]

Simply click View Prayer Wall (Sign In) to get the ball rolling, and then follow the prompts on the screen.

Second: Now that you’ve done this, you’ll have created a login to your very own My Nucleus account.

To access your My Nucleus account, go to https://my.nucleus.church. Use the same email address and password you just used to request access to view your church’s Prayer Wall.

And with that, you now have access to keep track of all your prayer requests, any other submissions, and your personal profile details 😊

We’ll be granting you access to view the Prayer Wall soon, so be on the lookout for a confirmation email from us.

Talk soon,

Brady Shearer
Hope Church

P.S. If you have any questions or need any help navigating our Next Steps Launcher or your My Nucleus account, just respond to this email and someone from our team will help you out as soon as they can.”

Note: Whomever the winner is, you may need to send a personal email that’s not included above with details on how to claim their prize, if they’re not physically in the service when the winner is announced.

Now, those were all the scripts for the emails. How you send them is totally up to you! But we’ll take you through a walkthrough of how to easily set up an Email Campaign with Nucleus People + Messages. Let’s dive in.

Note: Regardless of whether you're going to use Nucleus People + Messages to send your email sequence out, be sure that your Launcher is installed correctly on your website before sending out your emails. (You can find the steps for how to do this here.)

To begin, login to your Nucleus account. Go to People and then select the Messages tab. (Here's a quick link.)

Next, click the + Add New button to create your email campaign, and enter in the campaign name. 

You'll automatically be redirected to a page letting you know that you haven't setup an audience for this campaign yet. Click the Begin Setup button.

Since you're just getting started with Nucleus People, you likely won't have many accounts/profiles in your Church account to automatically create an audience for you (via the Fixed or Dynamic Audiences). Instead, choose the Manual Audience option. Then scroll down and click Save.

When you're redirected, you'll be presented with the option to add subscribers. Click the + Add Now button.

Here, you'll be presented with the option to either add the email addresses for your church members individually, or in bulk. The bulk option will allow you to copy-and-paste a fullest of names and emails into the provided box.

Note: If you have a spreadsheet with a list of names and email addresses, you can copy that data over into your Subscribers.

Now that you've create the audience for your email campaign, click on  Emails in the left sidebar. You'll be taken to the Send & Schedule option for emails. This is exactly what you want. So now, click the + Add New button.

Enter in the name for your first email in the sequence and save.

Now you'll be presented the page where you can create your first email. Go ahead and enter the email Subject. Then copy and paste the email copy into the available text box.

Note: Remember to read through the email and correct any formatting that didn't transfer correctly, as well as adjust links, names, etc. to match your church.

Note: Our system is designed to automatically enter people's names for you. To set this up, after "Hey" at the beginning of your email highlight the "{{ firstName | there }}" then click the Insert Smart Data option. The icon will look like this: {...}  This will allow you to choose to have our system autofill the person's name when the email sends to them. Remember to fill in a fallback in lieu of a name, such as "there", so that anyone who didn't have a name connected to their email will still see a full greeting.

Next, scroll down and schedule your email to be sent out the week you will be introducing Nucleus to your congregation (i.e when the contest begins). At this point, you'll be prompted to Start the Campaign. Go ahead and do that so that the emails will automatically send when their send dates come up.

And that completes your first email! 🎉 Repeat this process for the other 3 emails by clicking on Emails in the left side bar.

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Announce It In Person & On Social Media

Continuing with the idea of creating a contest alongside the rollout of Nucleus to your congregation, it’s helpful to also campaign and announce Nucleus to your church in person / in service as well, not just with emails.

If you want to go above and beyond, it’s always helpful to walk your congregation through the process in person. Alongside announcing Nucleus to your church, you can have everyone take out their phones right there and create their account as you guide them from the stage. This not only shows how quick and easy it is to create an account, but also helps to increase the number of people who enter your contest, benefiting both admins and congregants alike.

Below is a pre-written script that you can share from the stage when introducing Nucleus to your church. Feel free to rework it as needed.

Along with your email campaign and promoting it in person, we also recommend adding an announcement in your church bulletin, adding a QR code on your physical Connect Card that takes people straight to your I’m New Flow (or to your Launcher in general), and promoting it on any other print materials that make sense for your church context.

QR codes can be created online using a QR generator. Use Google to search for a QR code generator and use one of the top ranked ones.

Additionally, if you have a social media presence, create posts promoting the Next Steps Launcher, showcasing specific next steps your church can take. You can even add the Launcher as a link-in-bio! Click here to view your link-in-bio URL.

In-Person Announcement

“We are so excited to introduce Nucleus, our new online church system! It’s super safe and secure, and is such an easy platform to navigate and use.

With Nucleus, you can:
- submit prayer requests
- see and pray for publicly shared prayers
- give tithes and offerings online
- sign up for events and activities throughout the year
- see and manage all of your submissions and giving history

You might have even already seen it on our website. It shows up on every page, so it’s easily accessible no matter where you land there.

To make this announcement even more exciting, we’re running a contest where, if you create a personal My Nucleus account, you’ll enter your name into a draw to win a $50 gift card to In-N-Out Burger.

Creating an account is super easy. In fact, let’s all take our phones out right now and check it out together.

Simply open your device’s browser and go to hopechurch.xyz (remember to change this to your web address). Once there, click the purple button in the bottom corner to open the Next Steps Launcher. I’d love to showcase all the amazing next steps you can take right here within the Launcher, but let’s focus on getting you all entered into the contest.

Select Pray With Us. Here, you can submit a prayer request, but to enter the contest, select View Prayer Wall. Next, enter your email address and create a password.

And just like that, if you entered your email and created a password, you’ve entered the contest! You might receive a couple of emails from Nucleus with some instructions about your account, so be on the lookout for that in the coming days.

We’re thrilled to see what kind of next steps everyone takes through the Next Steps Launcher on our website.

Oh, and one more thing! The contest ends on September 18th, so if you didn’t enter your email or password, you have until then to do so. September 18th is also the day we’ll be announcing the winner, so be sure to show up to church that day!”

Note: The promotion framework we’ve outlined with the emails and announcements above is what's known as a Sprint Promotion. Sprint Promotions are infrequent promo campaigns that your church runs with express purpose of driving action. These aren’t the kind of campaigns you’ll want to run more than a few times per year - but for the most important things (like introducing your new online system to your church), we recommend going all-out to drive as much action as possible in a short period of time. If you want to read more about Sprint Promotions you can find them in our church communications policy guide here.

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Introduce Your New Giving Platform

Introducing a new giving platform (or switching from another one) can be a daunting task. While it can go hand in hand with introducing the Launcher to your congregation, we have a specific guide to help churches seamlessly transition to using Nucleus Giving. Click here to get our 12-week transition plan.

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What Next?

Wow. That was a lot! If you made it all the way to the end, kudos to you! You're primed and ready to begin planning the launch of Nucleus in your church!

If you're looking for more helpful tips (or learn how to talk to one of our Customer Success reps), click the links below:

• My Nucleus vs. Church Accounts
• Request help & support from our team